Who we are
The Full Story
We are Jefferson and Noelle, the founders of Ascent Node. We live, work, and explore these mountains every single day, just like you. Our roots run deep in the Colorado high country, and that personal connection fuels our mission: to provide unparalleled IT consultative and professional services to our mountain communities.
Our Story: From the Trails to Tailored Tech Solutions
My journey into IT began over 15 years ago, driven by a passion for solving complex technical challenges. I've spent my career honing expertise in device management, software development, and small business networking, working with diverse systems, professionals, varied industries, and businesses. But after years in corporate IT, startup development, and small businesses, I saw a critical gap: the unique needs of mountain businesses were often misunderstood or underserved by "big city" tech providers.
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That’s why Noelle and I decided to build Ascent Node. We wanted to create a service that truly understood the specific challenges our neighbors face—from unreliable internet in remote valleys to the need for robust systems that withstand extreme weather. We believe that operating a successful business at altitude shouldn't mean compromising on technology or support.
Noelle: The Heart of Our Client Coordination
While I lead the technical strategy and implementation, Noelle plays a pivotal role in ensuring our clients always feel supported and heard. As our Services Coordinator, she is the consistent, friendly voice you can rely on. Her dedication ensures that every client engagement is smooth, efficient, and perfectly aligned with your business goals. Together, we form the core of a firm that truly cares about your success.
Your Single Point of Contact, Your Complete IT Solution
One of our strongest commitments is to simplify your IT experience. We understand that navigating multiple vendors for different services (internet, hardware, software, security) can be overwhelming. Our approach is to be your single point of contact for all your IT needs.
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We meticulously partner with trusted industry leaders and specialized firms—including a dedicated partner for 24/7 Remote Monitoring and Management (RMM)—to bring together a comprehensive suite of services. This means you get the best-in-class support, continuous uptime monitoring, and proactive issue resolution, all managed seamlessly through us. We orchestrate every piece of your IT puzzle, delivering a complete, integrated package tailored specifically for your business.
Why Choose a Local Partner?
When you partner with Ascent Node, you’re not just getting technical expertise; you’re getting:
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Local Understanding: We get the unique rhythm of mountain business and the challenges of our infrastructure.
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Personalized Service: We know your name, not just your ticket number.
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Rapid Response: We’re your neighbors. When you need us, we're here.
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We're passionate about helping our mountain businesses thrive by leveraging technology effectively and affordably. We look forward to being your trusted IT partner.